General Data Protection Regulation (GDPR)The GDPR compliance applies to all organisations within the UK and Flexgrid is required to communicate how we will manage the limited personal information we hold on our customers and commercial contacts.
As a provider of communication services the customer data we hold is limited to information relevant to this service and your contact information for those contacts with whom we hold contractual agreements with. We also maintain a database of prospective customers with whom we will communicate with about the services we can provide.
This data is maintained to support the contractual and legitimate interests of our current and prospective customers and ourselves in the provision and delivery of our service to the UK and EU marketplace. Consent is in place within the GDP Regulations to hold and fairly process personal data where such legitimate interests exist.
As a business Flexgrid takes the utmost care to protect the data we hold and to ensure that it is only used for its intended purpose of supporting our existing customers, delivery of service to them or to market our services to prospective new customers. Flexgrid hold certification to ISO27001 standard to underline our security credentials and demonstrate the importance of information security to all interested parties. Access by unauthorised parties is strictly prohibited and prevented through the application of suitable and appropriate security restrictions.
Flexgrid will not share this data with 3rd parties unless they are an authorised member of our supply chain who are required to process data on our behalf to enable the delivery of our services and support of Flexgrid as a business function. Flexgrid will not sell or share this data with 3rd parties seeking to provide other services or permit such activity to be undertaken regarding the information we share with our supply chain.
Your rights under the GDPR are not affected by our processing of this data however should you wish to contact us with any requests for information please address your communication to firstname.lastname@example.org.
Should the request be required to be handled by the organisation with whom the original consent was established we shall notify you of this.
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